Policies
Privacy and Confidentiality
- I will commit to ensuring the clients privacy at all times
- I shall not discuss or disclose any personal information about the client unless otherwise approved or instructed to do so by the client
- I will not reproduce or use any images of the client's ceremony iwthout the client's approval
Invoicing
- A non-refundable deposit of $100 is required to secure a booking, the booking is not confirmed until the deposity has been recieved.
- The booking cost is payable no later than 30 days prior to the client's event, or at a time agreed upon by the celebrant and the client.
- If the booking cost has not been paid within required time period, or by time that was previously agreed upon, the booking may be cancelled.
Cancellations
- Clients that cancel 60 days prior to the event will recieve a full refund on all payments, except the initial $100 deposit.
- Clients that cancel within 60 to 30 days prior to the event will recieve a 50% refund on all payments, except the initial $100 deposit.
- Clients that cancel within 30 days of the event will not recieve a refund.
- Refunds will be processed in 14 business days.
- Celebrant reserves the right to provide refunds outside of above terms
Bookings
- Celebrant may cancel booking at any time.
- If the celebrant decides or needs to cancel a booking, all payments will be refunded to the client, including the initial booking deposit
- Clients are responsible for paying charges imposed by the venue or required to access the venue. These charges may include, but are not limited to, parking, electricity, etc.
Communication
- Celebrant will provide invoices and receipts in a timely manner.
- Email acknowledgement is sent to the client after the booking deposit is recieved.
- Receipts are sent after full payment is made.